Terms of Use

1. About these terms

These Terms of Use (“Terms”) govern your use of this pre-launch website at www.baserh.net (the “Website”), operated in connection with Baserah. By using this Website, you agree to these Terms. If you do not agree, please do not use this Website.

2. Who we are

This Website is operated in connection with شركة بصيرة للارشاد الاسري (Baserah), a limited liability company registered in Saudi Arabia (National Number 7028008576), with a registered address in Riyadh, Saudi Arabia.

3. Pre-launch status

Baserah is currently preparing to launch a digital platform for exploring mental health support in Saudi Arabia. This Website is a public informational website only. It does not currently provide user accounts, sign-in, specialist booking, payments, or live consultations. Screens, journeys, or features shown or described on this Website — including any product previews — may illustrate functionality that is still under development, and do not confirm that a specific specialist, appointment, price, feature, or service is currently available.

4. Not medical advice

Content on this Website is provided for general informational purposes only. It is not medical advice, diagnosis, or treatment, and it is not a substitute for consultation with a qualified healthcare professional. Using this Website does not create a clinician-client, therapeutic, or other professional relationship between you and Baserah or any specialist.

5. Emergencies

This Website is not an emergency service and cannot be used to seek urgent or emergency help. If you or someone else is in crisis or needs urgent assistance, please contact your local emergency services immediately.

6. Website information

We try to keep information on this Website accurate and up to date, but we do not guarantee that it is complete, current, or error-free. Because Baserah is under development, some content may describe plans or functionality that may change before launch. We do not guarantee that this Website will be available at all times or free from interruption.

7. Intellectual property

This Website, including its text, design, branding, logos, and product materials, is owned by or licensed to Baserah. You may not copy, reproduce, distribute, or create derivative works from this Website’s content without our prior written permission, except as permitted by applicable law.

8. Acceptable use

You agree to use this Website only for lawful purposes. You must not attempt to gain unauthorized access to this Website, interfere with its operation, submit false or malicious information through the contact form, or use this Website in a way that could harm Baserah, other visitors, or third parties.

9. External links

This Website may link to third-party websites for your convenience. We do not control, and are not responsible for, the content, accuracy, or practices of any linked third-party website.

10. Privacy

Our Privacy Policy explains how we handle information in connection with this Website. Please review it alongside these Terms.

11. Future platform terms

Separate terms of service will apply to the Baserah platform once specialist booking, payments, or live consultations become available. Those terms will address matters not covered here, such as service-specific rules and obligations.

12. Changes to these terms

We may update these Terms as this Website and the Baserah platform develop, particularly before new features or services launch. Continued use of this Website after an update means you accept the revised Terms.

13. Contact us

If you have questions about these Terms, please contact us at hello@baserh.net or +966 59 171 6933.